www.rentin.co.in is a website owned and controlled by O’LADR TECHNOLOGY PRIVATE LIMITED a company duly registered and incorporated under the Companies Act, 1956/2013, whose registered office address is at No. 62/2B, New No. 99, Old No. 144, Padur Village, Poonmalle Taluk, Thiruvallur, Kanchipuram, Tamil Nadu - 602105 (hereinafter referred as the Company). Further as the Website is owned by the Company registered, located and having operations within India, therefore the Company and the concerned user(s) both are bound to comply with the laws, regulations, rules, circulars, notifications etc as applicable on the companies registered in India.
The Website is an internet enabled technology / electronic platform that connects merchants/vendors to end customers who wants to hire, on rent, various kinds of products for their personal or business needs.
The Company is fully committed in protecting the privacy of the user and has taken all necessary and reasonable measures to protect the information (including personal information) provided by the user while transacting at the Website and handling the same in a safe, secure and responsible manner as per the terms and conditions of this policy (hereinafter referred as Privacy Policy).
Please read the terms and conditions of this Privacy Policy carefully before registering, using, accessing, browsing the Website or contacting RentiN. By visiting the Website, using the Website or contacting RentiN, you agree to be bound by the terms and conditions of the Privacy Policy. If you are not agreeing with these terms and conditions, we suggest you not to use or access our Website in any manner. Even by mere browsing the Website, you expressly consent to this Privacy Policy including the use and disclosure of the information in accordance with the terms of this Privacy Policy.
This Privacy Policy is applicable to all users of the Website. Wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to comply with this Privacy Policy and terms "We", "Us", "Our" shall mean O’LADR TECHNOLOGY PRIVATE LIMITED.
Collection of Information
We may collect your information (including personal information) in the following manner:
For Availing Our Services: For availing the services/products from the Website or to contact RentiN, you may have to sign up by giving personal information such as email address, name, phone number and address etc. Further you may have to provide bank /credit card details at payment gateway while making payment. Some of these information provided above are personal sensitive information (“Personal Information”) and is collected for the purpose of verification of identity of the user and to ensure due compliances. Further we also require this information to process, fulfil and complete your order / transactions and to keep you informed about the status.
Collection from Third Party: We may collect your Personal Information as well as other information from third parties like business partners; contractors etc and add the same to our data base.
Collection through Browsing: Further our servers may also automatically record certain information about any user who is just browsing our Website. Such information may include the name of the domain, host from which you access the Internet, the IP address of your computer, the date and time of your access. We may use this information to monitor the usage of the Website, to improve and promote the same further.
Use of Cookies: We may store some information such as cookies on your computer. Cookies are pieces of information that an application transfers to the hard drive of a user's computer. This information facilitates in using a particular website and ensures that you do not need to re-enter your details every time you visit it. You can erase or choose to block this information from your computer if you want to. Erasing or blocking such information may limit the range of features available to the visitor on Website.
Other Channel: We may also collect information through other channel as permitted under laws as applicable or as the norms of the industry in which we serve and operate. We retain all such information as may be necessary to improve our service, to comply law, to resolve disputes, provide customer support and for other permitted purposes. We deal with such information in accordance with the terms of this Policy.
Use & Sharing of Personal Information
The security of your personal information is very important of us and therefore we are highly committed towards protection of the customer information we receive while conducting our business.
We collect and use the information (including Personal Information) for compliance with law, for better administration our business and more importantly to serve you in a more efficient manner and provide you better customer experience. These information may be used to give you personalized experience, enable your access quickly on the Website/App, to keep you informed or update you on various products and services available on the Website / App; send you other information, collecting payments from you, sending you marketing communications, sending you emails or contacting you for customer surveys, for market research, promotional activities or notifying you about security, privacy, and other administrative issues or for any other business purposes as permitted.
The information we receive about you or from you may be used by us or shared by us with our corporate affiliates, dealers, agents, vendors and other third parties for business purposes including but limited to fulfil your order on time. We also ensure, while divulging your information to third parties for business purposes, that such third parties are also obligated to use that Personal Information in a safe manner and in accordance with the applicable laws.
We perform statistical analysis of the collective characteristics and behaviour of our customers/users and general visitors by measuring demographics and interests regarding specific areas of the Website, mobile site and mobile app by using their non-personal identifiable information. Such statistical information may be provided to the suppliers, advertisers, affiliates, current and potential business partners. These data can also be used by these third parties to keep a record as to the number of people visited or clicked on the links to their website. In case, the Company hires any third party for market research surveys and contest entry processing, such information may be shared with these third parties specifically for use in connection with these projects. The information shared with any third party is protected by the confidentiality agreement which inter alia provides for that such third party used such information solely for completing the specific project and in compliance with the applicable regulations. RentiN is not responsible for any action of any third party that receives your Personal Information or any loss or injury caused to the customer as a result of such shared information.
We do not share, sell, trade or rent your Personal Information to third parties for unknown reasons without your explicit permission unless set forth in this privacy policy.. We retain complete anonymity while in all analytics and none of the Personal Information is used, except in a limited set of circumstances as stated below.
a. In case of merger, demerger or amalgamation or acquisition all information/data becomes the matter of transfer;
b. to comply with the law, legal process or an enforceable governmental request;
c. to enforce or apply our terms of use or other agreements with you;
d. to protect the rights or safety of Website or our users or others;
e. for any other justifiable or legal cause;
However, disclosures under this case does not include selling, renting, sharing, or otherwise disclosing your Personal Information for purposes in violation of the commitments set forth herein or in violation of any applicable laws.
APP PERMISSIONS
Device & App history: When you download or use our mobile app, we need your device permission to get information about your device, like OS (operating system) name, OS version, mobile network, hardware model, unique device identifier, preferred language, etc.
Identity: This permission enables us to know about details of your account(s) on your mobile device. We use this information to auto-fill your particulars and provide you hassle free on the go kind of experience. It also helps us in mapping email ID’s of a particular user in order to give you the exclusive renting offers, cash-backs, etc.
Location: When you use our mobile app, we may receive information about your location and this permission enables us to give you the benefit of location based deals for example in case you are booking a product for taking on rent from a particular area then our app will auto –detect your location and auto-fill the nearest hub or city for better experience.
SMS: For Seamless purchase experience user can also allow us to access and read the SMS which helps us to auto-fill or pre-populate ‘OTP’ while making a transaction and to validate the mobile number. By allowing this service the user don’t need to move out of the app to read the SMS and then enter it in the app.
Wi-Fi connection information: Our app can also optimize your experience of better images if you allow us the permission to detect your Wi-Fi connection.
Device ID & Call information: This permission is used to detect your Android ID through which we can uniquely identify users. It also lets us know your contact details using which we pre-populate specific fields to ensure a seamless renting experience.
Calendar: This permission enables us to put your event plans on your calendar.
Commitment
We recognize that your privacy is important to you, and therefore we endeavour to keep your Personal Information completely confidential. We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your Personal Information. We assure you of our best effort to protect Personal Information. HOWEVER,WE DO NOT REPRESENT, WARRANT, OR GUARANTEE THAT YOUR PERSONAL INFORMATION WILL BE PROTECTED AGAINST UNAUTHORIZED ACCESS, LOSS, MISUSE, OR ALTERATIONS, AND DO NOT ACCEPT ANY LIABILITY FOR THE SECURITY OF THE PERSONAL INFORMATION SUBMITTED TO US NOR FOR YOUR OR THIRD PARTIES' USE OR MISUSE OF PERSONAL INFORMATION.
Links
Our Website may contain links to other websites. Such websites may use information about your visit. Please appreciate that our Privacy Policy does not apply to practices of such website that we do not own or control. Therefore, we are not responsible for the privacy practices or the conduct of other websites. We suggest you to read the respective terms and conditions including privacy policy of such websites before using the same.
Server Information
The information contained in this Website and the personal information collected is stored at a secured server. It is stated by the server service provider that they have all the best security practices required for the server. The security and privacy practices of the server operator can be known from (www.rentin.co.in of concerned server providing company).
Website has no operations in other countries and we do not transfer Personal Information to other countries. However, if the server space provider as matter of backup or other general practices may transfer the server content between any of the countries in which server provider operates or servers are located to enable the use of the information in accordance with this Privacy Policy, You agree to such cross-border transfers of Personal Information and the risk associated with it.
Payment Gateway
Information relating to electronic transactions entered into via the Website shall be protected by encryption technology. We have partnered with a secure payment gateway i.e. PayU Money (hereinafter referred as Payment Gateway Service Provider). The Website does not have the ability to interfere and do not interfere with the payment gateway mechanism. The Website has no access to the information that you may enter for making the payment through the payment gateway. Your transaction and banking details or other information as required for internet banking or other payment instruments is held by our Payment Gateway Service Provider.
By creating a link to a payment gateway, we do not endorse the payment gateway, nor are we liable for any failure of products or services offered by such payment gateway. Such payment gateway may have a privacy policy different from that of ours. All failures/ errors/ omissions of the payment gateway shall be solely on Payment Gateway Service Provider.
You agree that you will not hold Company responsible for any kind dispute arising out of the transaction(s) at the payment gateway service provided by the concerned Payment Gateway Service Provider and the entire responsibility relating to such payment gateway issues will be of the concerned Payment Gateway Service Provider only. However RentiN, at its sole discretion, may help you to resolve the issues in coordination with the concerned Payment Gateway Service Provider.
Security
We safeguard your privacy using known security standards and procedures and comply with applicable privacy laws. Our Website combines industry-approved physical, electronic and procedural safeguards to ensure that your information is well protected through its life cycle in our infrastructure. Personal Information is hashed or encrypted when it is stored in our infrastructure. Personal Information is decrypted, processed and immediately re-encrypted or discarded when no longer necessary.
Opt-Out Policy
Please email us at support@rentin.co.in if you no longer wish to receive any information from us.
Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy and it is subject to change at any time without notice. If we decide to change our Privacy Policy, such changes will be posted on Website so that you are always aware of the latest amendments in this Privacy Policy and please review this Privacy Policy periodically.
Query & Grievances
If you have any questions about this Privacy Policy or Website’ treatment of your Personal Information, please write to support@rentin.co.in.
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